Website Privacy Policy

Effective Date: 18 December 2024

1) Introduction
Welcome to KiwiEnzyme ("we," "our," "us"). We value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). Please read this policy carefully to understand our practices regarding your personal data.

2) Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you fill out forms on our Site, subscribe to our newsletters, or engage with us in any other way.
Technical Data: We collect data about your device, browser type, IP address, and browsing actions on our Site. This information helps us improve our website and provide a better user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are placed on your device to help us understand how you use our Site and to customize your experience. You can manage your cookie preferences through your browser settings.

3) How We Use Your Information
We use the information we collect for the following purposes:

To Provide Our Services: To respond to your inquiries, process your orders, and deliver products or services you have requested.
To Improve Our Site: To analyse usage patterns, optimise our Site's performance, and enhance the content and features we offer.
To Communicate with You: To send you newsletters, updates, and promotional materials that may be of interest to you. You can opt-out of these communications at any time.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and industry standards, and to enforce our legal rights.

4) Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These parties are obligated to keep your information confidential and secure.
Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, court orders, or government requests.

5) Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6) Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:

Access Your Information: Request a copy of the personal data we hold about you.
Correct Your Information: Request that we correct any inaccuracies in your personal data.
Withdraw Consent: Withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.

7) Links to Other Websites
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically.